Feedback Questionnaire – Asbestos Removals

G&L Consultancy Ltd is a company dedicated to providing the best possible service to all its customers in all areas of work. To assist us in evaluating our service and to identify any areas of service that may be improved could you please complete the questions below by selecting the most appropriate response from the drop-down lists for each statement.

Your Name*
Email*
Tel No*

Company Name (if applicable)

Job Number**

How would you rate the information provided during the initial contact or site visit (if applicable) with G&L Consultancy? the office?*
How would you rate the information provided in the initial quote?*
How would you rate the helpfulness of the person you spoke to at the office (if you phoned to discuss any details)? *

How would you rate the punctuality of the removal operatives arriving on site? *
How would you rate the attitude and conduct of the operatives on site?*
How would you rate the information provided regarding how the work was to be carried out?*

How would you rate the way the work progressed and was completed?*
How would you rate the condition your site was left in following the work?*
How would you rate the updated register and waste consignment notes being delivered within the agreed timescale?*

Please add any other brief comments or suggestions as to how we can improve G&L Consultancy Ltd’s standard of service:

Thank you for your time in completing this questionnaire.

* = required
** = Job Number must be stated for inclusion in Annual Price Draw (only one entry per job number will be accepted)

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