Feedback Questionnaire – Bulk Sample Analysis

G&L Consultancy Ltd is a company dedicated to providing the best possible service to all its customers in all areas of work. To assist us in evaluating our service and to identify any areas of service that may be improved could you please complete the questions below by selecting the most appropriate response from the drop-down lists for each statement.

Your Name*
Tel No*

Company Name (if applicable)

Job Number**

How would you rate the contact / advice from the office regarding sending in samples?*
How would you rate the turnaround time of sample analysis?*
How would you rate any advice given following sample analysis?*

How would you rate the standard of report supplied?*
How would you rate the issuing of invoices and statements?*

Please add any other brief comments or suggestions as to how we can improve G&L Consultancy Ltd’s standard of service:

Thank you for your time in completing this questionnaire.

* = required
** = Job Number must be stated for inclusion in Annual Prize Draw (only one entry per job number will be accepted)